Hi, how can we help?

ShopeeFood & ShopeePartners

ShopeeFood Buyer
ShopeeFood Merchant
ShopeeFood Driver
ShopeePay Merchant
ShopeePartners

[ShopeeFood] Ordering from Domino's Pizza on ShopeeFood: Everything You Need to Know

Note: Please be informed that the refund from Domino's might take up to 7 working days.


Craving some hot and delicious Domino's Pizza in Malaysia? You can now order your favorite pizzas on ShopeeFood, the popular food delivery platform. With the convenience of online ordering and the extensive menu options, it's easy to satisfy your hunger cravings from the comfort of your own home.


To make the most of your Domino's Pizza order on ShopeeFood, here's everything you need to know:


1. Is it possible to order Domino's Pizza through ShopeeFood?

-Yes, you can order Domino's Pizza through ShopeeFood in Malaysia.


2. Is there a minimum order value for Domino's Pizza on ShopeeFood?

-There is no minimum order value for Domino's Pizza on ShopeeFood, but there is a maximum subtotal price of RM 300 for orders placed on the platform.


3. Can I use coupons or promo codes for my order on ShopeeFood?

-Yes, you can use coupons or promo codes for your order on ShopeeFood, subject to the terms and conditions of the offer.


4. How long does it take for my Domino's Pizza order to arrive on ShopeeFood?

-The delivery time for your Domino's Pizza order may vary depending on the location and the demand for orders. If you need more information please reach out to the Domino’s Team.


5. What payment methods are available for Domino's Pizza orders on ShopeeFood?

-You can pay for your Domino's Pizza order on ShopeeFood using various payment methods, including credit/debit cards, online banking, and e-wallets.

**Please note that cash on delivery (COD) is not accepted for Domino's Pizza orders on ShopeeFood.


6. What if I have not received my order, but the status shows as completed on ShopeeFood?

-If you have not received your order but the status on ShopeeFood shows as completed, please call Domino's Pizza hotline at 1-300-888-333 for assistance or alternatively, you may fill up this form -HERE. The Dominos team will assist in further investigating and help you resolve any issues with your order.


7. Can I cancel my Domino's Pizza order on ShopeeFood?

-If you need to cancel your Domino's Pizza order on ShopeeFood, please may need to call Domino's Pizza hotline at 1-300-888-333 for assistance. The Dominos team will be able to advise you further on the next step. Do take note decisions from the Dominos team are final and the ShopeeFood team will not be able to override the decision.


8. How much is the shipping fee for Domino's Pizza orders on ShopeeFood?

-The shipping fee for Domino's Pizza orders on ShopeeFood will depend on the fee set by the store. All shipping fees set is paid to Dominos as the delivery is arranged from their end. Please note that the shipping fee will be added to the total order amount during checkout.


9. Can I track my Domino's Pizza order on ShopeeFood?

-Yes, you can track your Domino's Pizza order on ShopeeFood. To do so, you can refer to the image attached below for step-by-step guidance on how to track your order/delivery status.




10. What if there's an issue with my order {missing / wrong / damaged}?

-If you experience any issues with your order or delivery, please call Domino's Pizza hotline at 1-300-888-333 for assistance or alternatively you may fill up this form -HERE. The Dominos team will help you resolve any issues with your order. To do so, you can refer to the image attached below for step-by-step guidance on how to submit Domino’s Pizza CS Form.




Now that you have all the information, you can easily order your favorite Domino's Pizza on ShopeeFood and enjoy a delicious meal at home. Bon appétit!

Was this article helpful?
Yes
No